Governance & Economic

World Class Standard Data Centers

WHA Digital Platform is operated through its subsidiary - WHA Infonite Company Limited, a subsidiary company of the Group, which provides variety of digital solutions for customers. One of the services provided is the Data Center which is a dedicated space for customers to rent or lease out storage space to house their computer systems and associated components. WHA Group currently established three data centers that are fully equipped with high-speed communications and linkages as well as a high-security operating system, an experienced consultant service in accordance with the information security management system ISO/IEC 27001: 2013. With these advanced features, the data centers are popular amongst customers as their main database or disaster recovery site. To ensure of the security of customers' data, the data centers' infrastructures are constructed and operated in accordance with the "Best Practices" in conformance to world-class standard, the Tier III Compliances Uptime Institute. Among the four established data centers, one of them received the Tier IV Gold Certificate, while the other three received the Tier III Gold Certificates. In addition to the infrastructure advancements, all of the data centers are equipped with an emergency electricity backup generator to prevent down time. Moreover, all data centers are ensured 24-hours ambience monitoring including controlled temperature and humidity, allowing server to function efficiently together with longer machine life expectancy.

Nevertheless, to improve the security system, CCTV cameras were installed at all entry and exit points within the facilities together with 24 hours' onsite security staffs to prevent trespassing activities, thus safeguarding the customers' valuable and confidential data. Fire alarms have also been put in-placed throughout the facilities. Physical access to all the data centers are strictly monitored through cardholder data environment (e.g. badges, locks and keys). Physical and logical control measures have also been imposed to network access, restricting public access and bypassing those explicitly authorized. Lastly, 24-hours Business Continuity Plan (BCP) is provided on-site in order to assist customers to manage their IT systems contentedly.

In addition, the Company was certified with PCI-DSS 'Payment Card Industry Data Security Standard' standard for customers' financial transactions. This achievement enabled WHA Group to build trust with financial and banking customers about security in storing their financial information.